Sir, AS I REQUESTED TO REFUND RS 1500 FROM IIT KANPUR IN PREVIOUS REQUEST WHICH WAS TRANSFERED UNDER A FAILED TRANSACTION AND STILL I HAVE NOT GOT IT BACK, AS PER IIT KANPUR THEY HAVE WRITTEN THAT ALL THE FAILED TRANSACTIONS DONE DURING FILLING OF GATE FORM WILL BE REFUNDED BACK IN MAXIMUM 72 HOURS, BUT STILL HAVE NOT RECEIVED MY RS 1500 WHICH WAS TRANSFERED UNDER A FAILED TRANSACTION NO 427000569953, ACCORDING TO IIT KANPUR TO THEIR REPLY UNDER MY RTI REQUEST (REQUEST NO. DOHED/R/2015/60011) THAT THEY HAVE CHARGED BACK THIS AMOUNT UNDER CHARGE BACK NO 3273 , FIRST OF ALL I DO NOT UNDERSTAND THIS MEANING OF CHARGE BACK, TO UNDERSTAND THIS I CONTACTED MY HOME BRANCH OF BANK (STATE BANK OF INDIA, CHOWARI DISTT CHAMBA HP) , BUT THEY REFUSED TO HELP ME AND TOLD THAT THIS IS AN ONLINE TRANSACTION AND THEY HAVE NOTHING TO DO WITH IT.FEE OF GATE FORM IS RS 1500, I PAID RS 1500 THREE TIMES FIRST TWO TRANSACTIONS WERE FAILED, FROM FAILED TRANSACTIONS I GOT ONE 1500 BACK, BUT STILL HAVE NOT RECEIVED OTHER 1500, IT WAS 26/09/2014 WHEN I MADE THIS TRANSACTION BUT STILL DO NOT HAVE A SINGLE CLUE THAT WHERE IS THIS AMOUNT, I HAVE FILED COMPLAINT REGARDING THIS SEVERAL TIMES AT SBI HELPLINE NO, BUT THEY ALSO REJECTED MY REQUEST. I WANT TO TAKE INFORMATION THAT WHERE IS MY 1500 RS, AND WHEN I WILL GET IT BACK. PLEASE HELP ME REGARDING THIS,I WILL BE HIGHLY OBLIGED TO YOU FOR THIS